Protecting your customers and improving customer satisfaction.
Through affinity partnerships, HomeServe protects our customers from the worry and inconvenience of emergency home repairs. Learn more about an affinity partnership HERE.
Global Leader in Home Repair Solutions
HomeServe (HSV: LSE) is the leading global provider of high quality home warranty programs. With a $2.1 billion market cap and annual revenues approaching $1 billion, HomeServe’s financial strength and stability is recognized by partners and investors alike. Operating in the US since 2003, today HomeServe helps over 3.7 million North American homeowners protect their greatest investment: their homes. We offer a wide range of repair service plans through over 600 affinity partnerships. Our turn-key system, implemented at no cost to our partners, provides comprehensive, multi-channel marketing and offers an attractive revenue share opportunity.
Homeowners are not prepared.
Extensive research indicates that homeowners do not have sufficient savings for household emergencies and they don’t know who to call when problems occur.
HomeServe has the most comprehensive suite of affordably priced plans to address many home emergency repairs. These plans have no deductibles, call-out fees or pre-inspection required. Customers call 24/7/365 to receive prompt emergency repairs provided by local, licensed contractors.
Our mission is to free our customers from the worry of home emergencies, repairs and installations.
Our affordably priced plans address many home emergencies. Customers call 24/7/365 to receive prompt emergency repairs provided by local, licensed contractors.
Exceptional Customer Experience
When choosing an affinity partner, you need to consider how their service delivery will impact your brand. As part of HomeServe’s commitment to brand stewardship, we demonstrate a tireless commitment to customer service. HomeServe continually strives to improve all aspects of the customer experience.
"When the customer calls, they’re thinking of their utility – not of the vendor that’s delivering your program. HomeServe was clearly the partner that we wanted to work with. They have a similar philosophy to ours, ‘putting the customer first’ and also ‘continuous improvement’ which has been a mantra in my group throughout my whole career."
- Cheryl Brubaker-Schaub, Manager, Consumer Products, First Energy